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Student's Book Form Five
Exercise 1.2 mapping exercise to identify the
1. Consider your school as a business stakeholders and their level of
organisation, then: influence on her business.
(a) Identify and categorise the 2. Assuming the role of a project
various stakeholders. manager leading a stakeholder
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(b) Discuss the roles and engagement initiative, evaluate the
relationships of each stakeholder significance of stakeholder mapping
group and how they may impact in business, including its benefits
the success of the school. and limitations.
(c) Develop a stakeholder mapping
template and map them
according to the stakeholder’s Project activity
matrix.
(d) After completing the stakeholder Establish any form of business in
mapping exercise, make a group your school environment based on
presentation to compare findings your capacity then assess the role of
and insights, articulating the each stakeholder involved towards
importance of understanding the success of that business. Prepare
stakeholder dynamics in a report about the progress of your
business decision-making. business and the contributions of your
(e) Using Micaela’s start-up as a stakeholders.
case study, conduct a stakeholder
Chapter summary
1. Business environment refers to all conditions both internal and external that
influence the operations, performance, and decision-making of a business
entity.
2. Internal business environment encompasses various components such as
organisational culture, leadership style, human resources management,
organisational structure, operational processes, corporate governance, and
organisational climate.
3. External business environment encompasses various components such as economic
environment, social environment, political and legal environment, technological
environment, competitive environment, and global environment.
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