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Student's Book  Form Five


          High level of interest, high power (Key    overseeing the business’s compliance or
          players): These stakeholders have both     approvals. While their involvement may
          a high level of interest in the business   be limited, their decisions or actions can
          and significant power over its outcomes.   significantly impact the business’s success.
          They are crucial stakeholders who          Low level of interest, low power (Monitor):
        FOR ONLINE READING ONLY
          must be closely engaged, consulted,        These stakeholders have minimal interest
          and managed throughout the business        in the business and little influence over its
          lifecycle. It is important to involve these   outcomes. They may include peripheral
          stakeholders in the planning process as    stakeholders or individuals who are
          they have the power to bring a change      indirectly affected by the project and are not
          once satisfied with the plans. Examples    actively engaged. While their impact may

          include owners, business sponsors, senior                                            be minimal, it is still important to monitor
          management, regulatory authorities, or     their interests and manage any potential
          major investors.                           risks or concerns that may arise. These
          High level of interest, low power (Keep    include community groups and advocacy
          informed):  These stakeholders have a      groups.
          high level of interest in the business     Once  stakeholders  are  identified  and
          but limited influence or power over its    plotted on the matrix, organisations can

          outcomes.  While they may not have         develop tailored strategies for engaging and
          decision-making authority, they can still   managing each stakeholder group effectively.
          impact the project through word of mouth,   This may involve communication plans,
          support, or contributions. It is essential to   stakeholder engagement activities, conflict
          keep them informed, engaged, and satisfied   resolution strategies, or risk mitigation
          to maintain their support. Examples may    measures to ensure that stakeholder’ needs,
          include community groups, ordinary         expectations, and concerns are addressed
          customers, or local residents.             throughout the business lifecycle.

          Low level of interest, high power (Keep
          satisfied):  These stakeholders have         Task 1.1
          significant influence over the business’s
          outcomes but have minimal interest           Think about any business which you
          in the business.  They may include           would like to establish, explain the key
          regulatory bodies, industry associations,    stakeholders of the business and the
          or government agencies responsible for       reasons for their consideration.











                                                  11        Business Studies for Advanced Secondary Schools



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