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Student's Book  Form Five


          referred to as the business environment.   organisation’s management control. These
          As a way of enhancing the understanding    factors may include organisational structure,
          of the business environment, one can pay   leadership style, corporate governance,
          attention to what is happening around and   organisational climate, organisational
          how it affects business. By so doing, one   culture, human resources management,
          can make better decisions and increase the   and operational processes. Understanding
        FOR ONLINE READING ONLY
          chances of the business success.           the  internal  environment  is  necessary
                                                     for assessing the business strengths,
          Types of business environment              and weaknesses, cultivating a culture of
          The environment in which businesses        excellence, innovation, and resilience.
          operate can be classified into two main    With this, businesses can unleash the full
          types: internal environment and external   potential of their employees, enhance
          environment as shown in Figure 1.1.        effectiveness,  and  achieve  sustainable
          Understanding these types of environments   growth and success.
          equips business operators with valuable
          insights about opportunities and challenges,   Components of the internal
          and operational requirements present in    environment
          their operating landscape. By analysing and   The internal environment includes a variety
          adapting to these environments, businesses   of elements, some of which are explained
          can formulate effective strategies to thrive   as follows:
          in a dynamic business environment.         Organisational structure: This refers to

                                                     the framework of responsibilities, roles,
                                                     hierarchies, communication channels,
                                                     and  relationships  within  the  business.
                                                     It determines how tasks are divided,
                                                     coordinated, and executed across
                                                     departments or units. An efficient and
                                                     flexible business organisational structure
                                                     facilitates communication, collaboration,
                                                     and decision-making, enabling the business
                                                     to adapt to changing market conditions.

                                                     Leadership style: Leadership plays a crucial
                                                     role in shaping the internal environment.
             Figure 1.1: Business environment        Different leadership styles have varying
                                                     impacts on customer orientation, employee
          Internal environment                       motivation, engagement, and performance.
          The internal environment of a business     Effective leadership empowers employees,
          consists of all factors within the business   inspires trust, promotes transparency,





     Business Studies for Advanced Secondary Schools  2


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