Page 103 - Bisiness Studies_Form_3

Business Studies for Secondary Schools

(c) Giving accurate information
5. Ways to improve ethical behaviour
in business include setting clear about product quality and
ethical policies and guidelines, prices.
leading by example, training (d) Hiding defects in products
employees on ethical business to make a sale.
FOR ONLINE READING ONLY
practices, being transparent in (ii) Fairness in a small business
financial and operational decisions, means:
and practising the fair treatment of (a) Special discounts will be
employees and customers. given to friends and family
only.
6. Business ethics create a positive (b) Treating all customers and
work environment, reduce employees equally.
conflicts and unethical practices, (c) Paying employees less than
build customer trust and loyalty, the agreed-upon wage.
encourage accountability and (d) Charging higher prices
responsible decision-making, and to customers from other
enhance business reputation and villages.
long-term growth. (iii) Select a scenario that shows an
7. Corporate social responsibility is example of a small business
essential for sustainable success. acting responsibly.
Entrepreneurs who practice ethical (a) Supporting local
behaviour and give back to society community projects.
benefit financially and help build (b) Disposing of waste in the
a better community and business nearby river.
environment. (c) Employing underage
relatives to get them jobs.

Revision exercise (d) Ignoring customer
1. Choose the correct answer among complaints.
the given alternatives in questions (iv) Corporate Social Responsibility
(i) to (v) and write its letter in your means:
exercise book. (a) Ignoring environmental
(i) Which of these actions regulations.
demonstrates honesty in a (b) Focusing only on making
small business? money.
(a) Overcharging customers (c) Avoiding paying taxes
when they do not notice. (d) Giving back to the
(b) Selling products that are community and helping
not what they claim to be. solve problems.

95 Student’s Book Form Three