Page 13 - BUSINESS STUDIES FORM 5

Student's Book Form Five

6. Businesses can improve stakeholder engagement strategies to
build stronger relationships and mitigate potential conflicts by
listening and paying attention to the stakeholder’s interests,
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making decisions together, and ensuring open communication.
By so doing, it can enhance their interest in the businesses.
7. The contributions of various business stakeholders are well
explained in the student’s textbook.

8. Employees as stakeholders in business can influence
organizational culture and performance through daily
operations of the business under the supervision of the
management to achieve business goals. This can be through
creating a sense of belonging, passion and interest in the
business, working as a team, and developing their commitment
to the work to achieve targeted goals.

9. Businesses can use communication channels to engage
stakeholders and convey their messages effectively by
establishing various strategies including employing multiple
channels to access stakeholders, and understanding the
stakeholders and their preferred channel.

7 Business Studies for Advanced Secondary Schools

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